1 hour ticket response
Timely assistance is our dominant duty and that’s why we’ve got a team of expert customer support engineers who are prepared to offer a swift answer to any question that you may have. Simply send your trouble ticket from the Web Site Control Panel and we will get back to you within 60 minutes at the latest. Actually, we work hard and aim for a twenty–minute tech support ticket response time.
An Exceptional Tech Support Service
Each member of our technical support team has many years of experience in the shared hosting plans arena and most of them have worked for us for at least five years. They are all eager to answer all your queries in the most competent way possible.
An Easy–to–Navigate Help Section
Included in the Web Site Control Panel is an easy–to–browse Help section, which features various sources of information. You can search through a regularly updated knowledge base offering web hosting account administration articles and site administration articles, check out our educational video tutorials or explore our F.A.Q. library.