Customer Support Channels
A 1–hour Response Guarantee
Our user service team is educated to easily attend to all shared hosting plans clients’ inquiries and support inquiries. Through our ticket system, it’s possible to post your issue and a support crew representative is going to go back to to you in only maximum 60 minutes. In fact, practice has demonstrated that the common reaction period is 20 minutes.
A Top–quality Support Service
You can easily write to us 24x7x365 with any problem you possibly have about Goo Hosting’s products. Now we have experts present regularly to deliver guidance every time needed. You can use the ticketing system or post a message any time, or you can grab the phone or make use of the online chat through working hours.
An Intuitive Help Section
Goo Hosting has included an in depth information base into the Control Panel so you might obtain effective step by step details whenever you want. Each area of the Control Panel has its own contextual guide area presenting a variety of how–to content articles. We have also made videos to ensure that you get a far better idea of how to execute any presented job.