Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center

  • The Help Center section built into Goo Hosting’s Web Site Control Panel offers a collection of help articles and commonly asked questions. Aimed toward fixing any common issue that you might possibly face, they are compiled by our support team of accomplished technicians.

  • Top quality support service
  • Video Tutorials

  • We have compiled a collection of educational video tutorials that detailedly demonstrate how you can tackle a typical issue connected with your shared hosting plans account. You can find the video tutorials in the Help section.

  • Intuitive help center
  • A 1–Hour Response Guarantee

  • All our semi–dedicated servers are backed up by a round–the–clock help desk service and come with a sixty–minute response guarantee. Our well–trained support engineers will be available to you around the clock and will remedy any issue that you might possibly run into within maximum one hour after the technical support ticket submission. In the majority of cases, an answer will be provided to you within twenty minutes.