If you’ve never opened a hosting account or you are switching companies and the new one deploys an account management tool that you have not seen before, you may get puzzled about how to carry out a given task in your account or on your desktop PC. This is why, lots of providers have prepared a knowledge base, which describes the most frequent inquiries and difficulties related to the particular platform they use, rather than adding only some general information. This type of knowledge base will enable you to find the necessary information quickly and effortlessly, so you won’t need to dedicate both time and effort to stuff that might require something as elementary as clicking a button or ticking a check box. In this way, not only can you get things done, but you can also become aware of lots of new and valuable facts, both about the way you can administer your account and about the way the web hosting service functions in general.

Extensive Online Documentation in Shared Hosting

If you have purchased your very first shared hosting account from our company or have migrated your site over to us, you will get used to our services and our custom Hepsia hosting Control Panel in no time thanks to the fact that we have compiled a substantial web-based knowledge base where you can find all the information that you’ll ever need – both general info with regards to the service as a whole and more specific info about the different features that you can use and the problems that you can run into. The articles are available in two locations. The complete article archive is accessible via the Help section of the Control Panel. You can access articles that are dedicated to the different features in every Control Panel section as well. You can become aware of how to accomplish pretty much everything, from creating an .htaccess config file to managing a mailing list, and all the articles feature elaborate guides, so you won’t ever get lost due to an ambiguous text. Surely, if you come across a more specific obstacle and you can’t find an adequate solution in our knowledge base, you can get in touch with our customer support staff members 24/7/365.

Extensive Online Documentation in Semi-dedicated Servers

We have prepared a comprehensive online knowledge base for all our current and prospective clients, so in case you get a semi-dedicated server plan from us, you’ll be able to find any information that you are looking for at any time. We have tons of informational articles, which will help you better understand what is happening in your semi-dedicated server account – "What is PHP?" and "What are file permissions?" are merely 2 instances. Our instructional guides will help you do anything you like – uncompress an archive, import a database, forward a domain name, etc. Additionally, we’ve also got troubleshooting instructions, which will permit you to discover what precipitates a particular problem and the potential solutions for it. If you are unable to send email messages or your domain opens an HTTP 500 error message, for instance, you can resort to our knowledge base and fix the problem instantly. You can access the articles through each Control Panel section, as well as through the dedicated Help section.