Website Migration
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Q: What precisely does web site migration mean and what does it involve?
A: The website migration service on offer at Goo Hosting is completely free of cost and consists of transferring all your files, databases and emails from your present web hosting provider to your brand–new hosting account with us. We will also edit all the settings required for your sites to be fully functional on our state–of–the–art cloud hosting platform.Our technicians are fully capable of moving any sort of site. With years of experience in the industry, they’re experts in the inner workings of our web hosting platform, our Control Panel as well as all other popular Control Panels. For them, moving a custom–made app with many custom libraries is as easy as transferring a simple WordPress blog.
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Q: Web site migration sounds like a lot of work. Just how long is it going to take?
A: We try to accomplish all website migrations as quickly as possible. Nevertheless, we do not have a set time frame for web site migrations. There are certain facets that you have to take into consideration – the mere size of your site and the workload of our web site migration team, etc. We always strive to accomplish each migration in less than 48 hours. With less sizeable web sites, our staff typically manages to finish in less than 24 hours.
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Q: What info will I be asked to give to your Website Migration Department?
A: Yup. We’ll need to have the name of the website that you wish us to migrate. We’ll also require a way to access your current web hosting account so that we can get the content pertaining to your website.
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Q: The login info for my hosting account is sensitive. How can I trust you?
A: Our Privacy Policy is an inseparable part of the contract that we will have with you as a client. We are dedicated to protecting the safety of the private info collected from the clients. To achieve that, we employ technical security measures so as to prevent the loss, the misappropriation, the alteration or the unlawful leak of the personal information under our control. The measures include, but are not limited to: physical, digital and managerial operations to protect and secure the details that we obtain on the Internet. When we ask customers to present financial information (such as a credit card number), this info is secured using the SSL (Secure Sockets Layer) technology.
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Q: Will my site be offline during the migration?
A: Your site will work exactly like it did before with your old hosting provider. Once we are done with the migration, your site will be configured to work on our platform and we’ll ask you to preview it. If everything is working properly, all you will need to do is edit the NS resource records corresponding to your domain name. Your site will be transferred over to us without any downtime whatsoever.
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Q: Will my present hosting provider need to provide any info/assistance?
A: Nah. Aside from your login details for the Control Panel, we will not need anything. We will never contact your hosting provider. They won’t know anything about the transfer either.
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Q: Which hosting providers can you transfer website content from?
A: We can migrate your website from any hosting provider or any Linux–driven hosting platform provided that we can get access to the Control Panel and there’s FTP access available.The only websites that we can’t transfer are the ones based on closed–source software apps such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.